Support

A match is made when someone else is waiting at the same time. Depending on the time of day, this can take a while. Please check your connection and try again later.

Check that notifications are allowed under Settings → Notifications → Sandora on your device. Signing in to the app again also refreshes your notification registration.

You can delete your account at any time from the settings screen in the app. Deletion removes your registration information and chat history, and cannot be undone.

You can report and block users from the menu on the chat screen. Reports are reviewed by our team, and users who violate the Terms of Service may be suspended.