Privacy Policy
Last updated: March 7, 2026
Sandora ("we" or "us") establishes this Privacy Policy regarding the handling of users' personal information in the App.
Article 1 (Information We Collect)
We may collect the following information:
- Name or nickname
- Email address
- Date of birth
- Profile information (bio, country of residence, etc.)
- Chat message content
- Identifiers from Apple Sign-In
- Device tokens for push notifications
- App usage data
Article 2 (Purpose of Use)
We use the collected information for the following purposes:
- Providing and improving the App's services
- Providing the random matching feature
- Sending push notifications
- Providing user support
- Preventing unauthorized use and impersonation
- Responding to violations of the Terms of Service
- Creating statistical data (in a non-personally identifiable format)
Article 3 (Third-Party Services)
The App uses the following third-party services, and their respective privacy policies apply:
- Apple Sign-In (Apple Inc.): Used for authentication
- RevenueCat (RevenueCat, Inc.): Used for billing and subscription management
Article 4 (Push Notifications)
The App uses push notifications to inform users of new messages and successful matches. Device tokens are collected and stored for this purpose. Push notifications can be disabled at any time through device settings.
Article 5 (Disclosure to Third Parties)
We do not provide collected personal information to third parties, except in the following cases:
- With the user's consent
- When required by law
- When necessary to protect a person's life, body, or property
Article 6 (Data Storage)
Collected information is managed on secure servers, and appropriate measures are taken to prevent unauthorized access, loss, and leakage.
Article 7 (Data Retention Period)
Registration information is retained while the account is active. After account deletion, chat history, profile information, and other data will be promptly deleted. However, information that is required to be retained by law is excluded.
Article 8 (User Rights)
Users may request disclosure, correction, or deletion of their personal information. The account deletion feature allows users to delete their registration information and chat history.
Article 9 (Age Restriction)
The App is intended for users aged 18 and older. We do not intentionally collect personal information from individuals under 18. If we become aware that a user under 18 has registered, we will delete the account and associated data.
Article 10 (Changes to This Policy)
We may modify this Policy as necessary. Users will be notified within the App of any significant changes.
Contact
For privacy-related inquiries, please contact us through the inquiry form within the App.